National Transportation Planning and Research Centre (NATPAC), functioning under the Kerala State Council for Science, Technology and Environment (KSCSTE), Government of Kerala, respects the privacy of users accessing its website, mobile applications, digital platforms, and online services.

NATPAC may collect limited information only for official, academic, research, administrative, technical, operational, or project-related purposes. Personal information is collected only when voluntarily submitted by users through authorised portals, forms, and applications.

Certain technical information may be recorded automatically during website access to ensure secure and seamless functioning of the website, without identifying individual users. In the event that mobile applications or additional digital services are introduced in the future, such applications may collect limited user information or request access to device features (such as camera or storage) strictly with user consent and only for the intended functionality.

NATPAC mobile applications, including GIS, mapping, transport, field survey, and research-related applications, may request access to device permissions such as location, camera, storage, and internet, strictly for intended app functionality. Location data, including approximate or precise GPS location, may be used for map display, navigation support, field inspections, transport studies, road safety analysis, geospatial mapping, project monitoring, and research activities. Such access is subject to user permission and may be enabled or disabled through device settings.

NATPAC does not use personal information or location data for commercial advertising, profiling, or marketing purposes. Information may be shared only with authorised NATPAC officials, Government agencies, approved technical teams, project partners, or legally authorised entities, strictly for official, operational, technical, legal, or security purposes. NATPAC does not sell personal information, device information, or location data to third parties.

NATPAC digital platforms may use authorised third-party services such as Google Maps, Firebase, OSM, GIS platforms, secure hosting services, analytics tools, cloud services, or Government-approved systems for operational purposes. Such services may process limited technical information as required for app or platform functionality.

Reasonable administrative, technical, and cybersecurity safeguards are followed to protect user information. Collected information is retained only as long as required for official, operational, research, legal, administrative, or security purposes.

Users may deny permissions, disable location access, stop using the application, or contact NATPAC for privacy-related concerns. Some features may not function properly if required permissions are disabled.

This Privacy Policy may be updated from time to time in accordance with applicable Government rules, guidelines, and statutory requirements.